M
01 ,Policy

Exchange and Returns.

Unopened products in their original packaging may be returned for a full refund within 10 days of purchase with proof of order.

For hygiene reasons we cannot accept returns on opened or used products UNLESS the product arrived damaged or  defective. In those cases we will issue a full refund or replacement at no cost to you.

Damaged or defective issues should be reported to info@marissehaircare.com within 10 days of delivery. Please include your order number and a short description (and a photo if relevant).

Approved refunds are processed to the original payment method within 5 to 10 business days. Original shipping and handling are not refunded except on damaged or defective shipments.

If you purchased a MARISSÉ product through a partner salon, please contact that salon directly. We can only process returns for orders placed on marissehaircare.com.

Contact

Email info@marissehaircare.com to start a return or report a damaged or defective product.

Return Address

Please send approved returns to:

MARISSÉ Returns Department
7770 Regents Road
Suite 113 #344
San Diego, California 92122